Cavalieri al tramonto sulla spiaggia, riflessi nell'acqua.

FAQ: alle informatie over het Barricata Village

FAQ: Veelgestelde Vragen Barricata Village

General informations

What is the deadline for paying the balance of the stay?
The balance of the stay must be paid no later than 7 days from the date of arrival by credit card
Is there an online check-in service?
Yes, all arriving guests are required to check in online at least 7 days before arrival. The guest receives a reminder by e-mail which automatically directs him to the dedicated area.
What are the check-in and check-out times?
Check-in in the village can be done from 10:30 AM on the day of arrival.
Check-out must be done no later than 10:00 AM on the day of departure. Check-out means the actual exit from the holiday village, vehicles included. It is not possible to stay inside the village beyond this term.
From what time is the accommodation available?
The keys delivery terms are: from 4:30 p.m. from Monday to Friday; from 6:00 p.m. on Saturdays and Sundays. Guests who have checked in can enter the holiday village from 10.30 a.m. with their own vehicle, park the car at their home and use all the facilities and services, until the key is available. The availability of the key is communicated to the guest via text message.
Where can I find Barricata guidelines?
Our guidelines are available at the following link:
Regulation
Is wi-fi available? Is it for free?
Yes, wi-fi is available and free of charge in the common areas. Contact the Guest Relations Office for further details.
Is there an ATM cash machine inside the holiday village?
Yes, there is an ATM at the supermarket entrance and at the “Soravento” pool bar.
Is there a pharmacy / medical service?
There is no pharmacy, but there is a medical service subject to a fee at the holiday village clinic. Please contact the Guest Relations office for information on service times and rates.
Is there a safe deposit box service?
Yes, you’ll find safety boxes available at the Guest Relation Office.
When is the quiet time?
The quiet time is: from 1 p.m. to 3 p.m. and from 11 p.m. to 7 a.m
If I go out for the evening by car, until what time can I get back?
You can return with your car by 11:00 p.m. If you return during the quiet time, you can park your car in the outdoor parking lot.
Are there gluten free products available at the supermarket?
Yes, the supermarket in the holiday village also sells products for people with celiac disease.
Is smoking allowed in the accommodation/common areas?
Smoking is not permitted inside the lodgings, on the beach and in the swimming pool. It is allowed outdoors and in common areas.
Is it possible to rent bicycles, strollers, scooters, wheelchairs?
A bicycle, stroller and scooter rental service is available at the bazaar.
Is there a laundry service for village guests?
There are two laundries with washing machines and dryers (coin-operated).
Are there charging stations for electric cars?
Yes, the charging stations are free and available

How to reach us

Which is the nearest bus/train station/airport?
The nearest train and bus station is in Adria.
The bus stop is a few meters from the village.
The nearest airport is Venice Marco Polo Airport.
Is there a shuttle from the airport?
For the shuttle service to/from the airport, you can consult the partner service GoOpti:

info

Accommodations

Where can I get the keys to my accommodation?
After receiving an availability SMS, you can get your keys at the Guest Relations Office.
Are bedlinens and towels included?
Bedlinens are included, you’ll find them in your accommodation. Extra bedlinens are available for rental at the Front Office Desk. Towels can be purchased at the Front Office Desk.
Is air conditioning included?
At check-in, guests are given a clima-card with 48 hours of effective use. It is possible to recharge the card at the front office for a fee.
Is the parking lot near the accommodation?
The parking lot is located next to or in the close vicinity of each accommodation. Each space is numbered and can only be occupied by guests of the accommodation unit. Any other vehicles must be parked outside the property.
Are cribs, high chairs and bed rails available for children?
Cribs, high chairs and bed rails are available upon request (based on availability).
Is barbecuing allowed?
Barbecuing is allowed on the accommodation’s terrace, using only electric grills (no coal).
Rental equipment is not available.
Can I host family/friends for the day or overnight?
Extra people can be accommodated both during the day and overnight until the total number of people allowed for each type of accommodation is reached. Extra people must be registered at check-in.
Is there a dishwasher in my accommodation?
The dishwasher is available in the following accommodations: Super Miami, Saturno XXXL, Giove XXL, Safari Deluxe.

Entertainment

Are entertainment activities free of charge?
Yes, all the organized activities (fitness courses, kids club, junior club, shows, tournaments and games) are free of charge. See more details in the Sport section.
Where do I sign up for the activities/where can I find the program?
You can sign up for the activities at the Entertainment Info Point, in the Theater area. The program is available on the mini information website, at the Entertainment Info Point and at the Guest Relations office.
From what age can children join the kids club / junior club?
The kids club welcomes children aged 4 and over. The junior club provides activities for children aged 11 and over.
Is there entertainment also during the low season?
Yes, the entertainment is also active in low season with all the services.
What activities can a teenager aged between 13 and 16 do?
Our young guests have access to: all the junior club activities (soccer tournaments, beach volleyball, paddleball, tennis, pool games), special events (pool parties, color parties, beach parties), soccer and tennis schools.

Pools/water park

Is the water park included?
Yes, use of the water park is included in your stay.
Is a swimming cap mandatory?
No, swimming caps are not mandatory in our pools.
Is there a charge for sunbeds and umbrellas at the pool?
Sunbeds and umbrellas by the pool are free to use, at no extra cost.
Can I take air mattresses and/or inflatable toys to the pool?
It is not allowed to use airbeds, balls or inflatable toys in the pool.
Is there lane swimming?
No, there isn't.
From what age is it possible to use the jacuzzi?
You must be at least 18 years old to use the whirlpools.

Beach

Is the sunbed service on the beach included in the stay?
No, it's an extra service, to be requested directly at the beach Info point.
Can I take my beach umbrella and deckchair to the beach?
Yes, you can stop on the non-equipped section of the beach with your equipment.
Is there access for the disabled?
Yes, there is a tiled access for disabled guests and four umbrellas with sun loungers that are wheelchair-accessible, available by reservation.
What water sports can I do in the sea?
At the beach kiosk you can rent canoes, pedal boats and stand up paddle boards.
There is a sailing school on the beach that offers lessons divided by age group. For information on activities, costs and schedules, contact the Guest Relations office.

Sport e Fun park

Which sports courses are included in the price of accommodation?
The free of charge courses are: group tennis lessons, soccer, volleyball and beach volleyball tournaments, archery, water aerobics, fitness courses.
Courses subject to a fee: private tennis lessons (subject to court and trainer availability), diving courses in the pool and in the sea, horse riding lessons.
Is there a fee to use the sports fields?
The following facilities are free of charge: five-a-side soccer field, beach volleyball, volleyball court, gym.
For a fee: tennis court rental, padel court rental, horseback riding, diving, sailing, excursions.
Is the playground free of charge?
The playground and bouncy castles are free of charge.
The funfair area with rides, trampolines and bumper car tracks is subject to a fee.
From what age is it possible to take walks on the beach with a horse?
It is possible to go horse riding on the beach from the age of 14 (according to the law) but a lesson must be booked in advance with the instructors of the Ranch del Mare who will evaluate the level of experience and decide if the guest can go for the ride.
From what age is it possible to take riding lessons?
It is possible to book horse riding lessons for children aged 5 and over.
From what age is it possible to use the gym?
The gym can be used from the age of 16.

Restaurants

Is half-board/full-board service available?
Yes, the service is managed directly by the Restaurant. You can ask for details at the Booking Office before your arrival, or book it directly in the holiday village, at the Restaurant.
Do the restaurants provide a takeaway service?
Yes, you can order takeaway from restaurants; the service is available at predetermined times.
Do restaurants have menus for people with celiac disease?
Yes, gluten-free dishes and baked goods are available.
Do I have to book a table at the restaurant?
No, it isn't necessary but it can be useful to avoid waiting.

Pets

Does the dog need to have a health card?
Yes, with the list of vaccinations carried out.
Where are dogs allowed?
Dogs can walk throughout the holiday village (with leash required) except in the pool areas and the supermarket. On the beach they are allowed in the Dog Beach area, equipped with sunbeds and beach umbrellas for rent, with access to the shoreline and the possibility to swim in the sea. In the agility area they can run without a leash.
What services do you have for dogs?
For dogs, there is a training and play service in the agility area, managed by qualified personnel.
A dog-sitting service is available upon request for a fee.

Campsite

How many vehicles can stay in a pitch?
Only one vehicle can be parked in every pitch: motorhome, car with caravan or car and tent.
Can I set up verandas/awnings for caravans or motorhomes?
Yes, you can set up the veranda or the awning of the motorhome/caravan.
Can I set up a base of wood or other material on the grass?
No, it is not allowed to set up any kind of base that covers the grassy surface of the pitch.
You are only allowed to use the special breathable ground sheets.
Can I fence in my pitch to stop my dog running off?
No, it is not possible to set up perimeter fences around the pitch.
Can I sleep in my car on the campsite pitch without a tent?
No, guests without a tent, motorhome or caravan are not allowed to enter the Holiday Village.